1. Introduction

Welcome to Byermangev ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website byermangev.com (the "Website"), purchase our courses, or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise contact us.

2.1 Personal Information

The personal information we collect may include:

• First and last name
• Email address
• Phone number
• Billing address
• Payment information (we do not store complete credit card information)
• Account credentials (usernames, passwords)

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Referring website
• Time spent on pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential cookies: Required for the Website to function properly
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services
• Process and complete transactions, and send related information including purchase confirmations and invoices
• Send administrative information, such as updates, security alerts, and support messages
• Respond to comments, questions, and requests and provide customer service
• Send you marketing and promotional communications (with your consent)
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, prevent, and address technical issues or fraudulent transactions
• Improve our Website, products, services, marketing, and customer relationships

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity: To perform the contract we are about to enter into or have entered into with you
• Legal obligation: To comply with a legal or regulatory obligation
• Legitimate interests: To pursue our legitimate interests where your interests and fundamental rights do not override those interests
• Consent: Where you have provided consent for specific processing activities

5. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

5.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

6. International Data Transfers

We are based in Ghana but may process, store, and transfer the personal information we collect in countries outside of Ghana, including the United Kingdom and the United States. These countries may have data protection laws that are different from the laws of Ghana.

By submitting your personal information, you consent to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: You have the right to request copies of your personal information.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information provided below.

10. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Third-Party Websites

Our Website may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Postal address: 40 Harper Street, Kumasi, Ghana

Phone: +233 55 441 2098